oM
oupa M
1 reviews | Active since Oct 2019
13 Nov 2019, 11:58
FRESH START LAW **** **** ****
since August 02 2019 i paid fresh start law center from then my life became miserable
i was suprised today ive received an email from fresh start law saying i should complete a support request for my refund
whos paying for the time waisted by this **** people please stay away from this unprofessional company once you pay them you wont hear anything from them
expunge your records through department of justice they fast and free of charge
fresh start law is just a ****
Helpful (0)
Replies (3)0
Replies (3)
Fresh Start Law Centre (PTY) Ltd (South Africa)'s replyOfficial
13 Nov 2019, 13:22Dear Oupa,
Thank you for alerting us of a potential issue.
According to our records we only received your required documentation this month (Nov) - this was required so we can complete your ******** record check. The moment we received we immediately processed your initial ******** record check. We are currently in progress with your initial ******** check which takes five to ten business days as communicated. Once completed, we'll dispatch your completed expungement application for processing. You've been kept updated constantly - our systems show a total of fifty four update emails and twenty nine sms messages plus a further eight support requests and responses. Our records further show that we've had to send our courier to collect from you multiple times. Only on the ninth attempt were they successful (at our expense).
As communicated, you need to complete and submit the termination request so we can suspend active services on your account and calculate the remaining refund available. To date you've been on the fence with demanding our services and requesting a refund - you are however yet to complete the termination request - this has been sent to you four times in the last 2 months.
Our services will remain active until you formally request termination.
Your future success is our priority. It's unfortunate that you've resorted to Hello Peter in this manor.
If you need additional information please don't hesitate to contact us via your Member Portal.
Kind Regards,
Customer Care
Thank you for alerting us of a potential issue.
According to our records we only received your required documentation this month (Nov) - this was required so we can complete your ******** record check. The moment we received we immediately processed your initial ******** record check. We are currently in progress with your initial ******** check which takes five to ten business days as communicated. Once completed, we'll dispatch your completed expungement application for processing. You've been kept updated constantly - our systems show a total of fifty four update emails and twenty nine sms messages plus a further eight support requests and responses. Our records further show that we've had to send our courier to collect from you multiple times. Only on the ninth attempt were they successful (at our expense).
As communicated, you need to complete and submit the termination request so we can suspend active services on your account and calculate the remaining refund available. To date you've been on the fence with demanding our services and requesting a refund - you are however yet to complete the termination request - this has been sent to you four times in the last 2 months.
Our services will remain active until you formally request termination.
Your future success is our priority. It's unfortunate that you've resorted to Hello Peter in this manor.
If you need additional information please don't hesitate to contact us via your Member Portal.
Kind Regards,
Customer Care
Fresh Start Law Centre (PTY) Ltd (South Africa)'s reply13 Nov 2019, 13:22
Official
Dear Oupa,
Thank you for alerting us of a potential issue.
According to our records we only received your required documentation this month (Nov) - this was required so we can complete your ******** record check. The moment we received we immediately processed your initial ******** record check. We are currently in progress with your initial ******** check which takes five to ten business days as communicated. Once completed, we'll dispatch your completed expungement application for processing. You've been kept updated constantly - our systems show a total of fifty four update emails and twenty nine sms messages plus a further eight support requests and responses. Our records further show that we've had to send our courier to collect from you multiple times. Only on the ninth attempt were they successful (at our expense).
As communicated, you need to complete and submit the termination request so we can suspend active services on your account and calculate the remaining refund available. To date you've been on the fence with demanding our services and requesting a refund - you are however yet to complete the termination request - this has been sent to you four times in the last 2 months.
Our services will remain active until you formally request termination.
Your future success is our priority. It's unfortunate that you've resorted to Hello Peter in this manor.
If you need additional information please don't hesitate to contact us via your Member Portal.
Kind Regards,
Customer Care
Thank you for alerting us of a potential issue.
According to our records we only received your required documentation this month (Nov) - this was required so we can complete your ******** record check. The moment we received we immediately processed your initial ******** record check. We are currently in progress with your initial ******** check which takes five to ten business days as communicated. Once completed, we'll dispatch your completed expungement application for processing. You've been kept updated constantly - our systems show a total of fifty four update emails and twenty nine sms messages plus a further eight support requests and responses. Our records further show that we've had to send our courier to collect from you multiple times. Only on the ninth attempt were they successful (at our expense).
As communicated, you need to complete and submit the termination request so we can suspend active services on your account and calculate the remaining refund available. To date you've been on the fence with demanding our services and requesting a refund - you are however yet to complete the termination request - this has been sent to you four times in the last 2 months.
Our services will remain active until you formally request termination.
Your future success is our priority. It's unfortunate that you've resorted to Hello Peter in this manor.
If you need additional information please don't hesitate to contact us via your Member Portal.
Kind Regards,
Customer Care
oM
oupa M's updateReviewer Update
14 Nov 2019, 06:58Dear fresh start law
i submitted my documents on the 2nd of august 2019 and all the documents were there so since your a **** with delay tactics i had to resubmit the form i already submitted which was the indemnity form which submitted the first day i submitted my forms so since you have delay plans you made me resubmit it
member portal wow all this things they dont work if you say you were sending courier for documents to me with no luck who did you call to inform you were sending a courier
fresh start law is a time delaying and wasting unprofessional once you pay them all you will get is automated messages and a not working member portal
if you not refunding me in full please note you can keep the r2190 i want all my money you dod nothing for me but wasting my time
but iam still working with a national news paper to expose what really fresh start law is
since i joined fresh start law the 02 august 2019 i never received communication to the so called account manager when trying to call her its alot of excuses
all i can say is pratice what you have advertised and bear in mind ism not taking anything less than the money i paid you
now you telling me that i have abuse your services by trying to get answers from you then you will charge me if i contact fresh start law or sent you emails
let me be honest its not all about the money fresh start law should be exposed they are *******
i don't care you refund me or not at the end i will expose you i want people to be aware of your poor business operations
ive been told you waiting for ncc certificate you will call me after 5 to 10 days
instant of your customer care consultant to apologise of the delay and atleast explain when i should expert my case to be resolved all i get was that you will refund me after reading my complains at hello peter
let me tell you this its just the beginning you still going to read about fresh start law on news papers shame and name it until my account manager contact me and resolve my case as for the refund if you not refunding me all my money forget i wont except it will keep alerting people about you
i submitted my documents on the 2nd of august 2019 and all the documents were there so since your a **** with delay tactics i had to resubmit the form i already submitted which was the indemnity form which submitted the first day i submitted my forms so since you have delay plans you made me resubmit it
member portal wow all this things they dont work if you say you were sending courier for documents to me with no luck who did you call to inform you were sending a courier
fresh start law is a time delaying and wasting unprofessional once you pay them all you will get is automated messages and a not working member portal
if you not refunding me in full please note you can keep the r2190 i want all my money you dod nothing for me but wasting my time
but iam still working with a national news paper to expose what really fresh start law is
since i joined fresh start law the 02 august 2019 i never received communication to the so called account manager when trying to call her its alot of excuses
all i can say is pratice what you have advertised and bear in mind ism not taking anything less than the money i paid you
now you telling me that i have abuse your services by trying to get answers from you then you will charge me if i contact fresh start law or sent you emails
let me be honest its not all about the money fresh start law should be exposed they are *******
i don't care you refund me or not at the end i will expose you i want people to be aware of your poor business operations
ive been told you waiting for ncc certificate you will call me after 5 to 10 days
instant of your customer care consultant to apologise of the delay and atleast explain when i should expert my case to be resolved all i get was that you will refund me after reading my complains at hello peter
let me tell you this its just the beginning you still going to read about fresh start law on news papers shame and name it until my account manager contact me and resolve my case as for the refund if you not refunding me all my money forget i wont except it will keep alerting people about you
oM
oupa M's update14 Nov 2019, 06:58
Reviewer Update
Dear fresh start law
i submitted my documents on the 2nd of august 2019 and all the documents were there so since your a **** with delay tactics i had to resubmit the form i already submitted which was the indemnity form which submitted the first day i submitted my forms so since you have delay plans you made me resubmit it
member portal wow all this things they dont work if you say you were sending courier for documents to me with no luck who did you call to inform you were sending a courier
fresh start law is a time delaying and wasting unprofessional once you pay them all you will get is automated messages and a not working member portal
if you not refunding me in full please note you can keep the r2190 i want all my money you dod nothing for me but wasting my time
but iam still working with a national news paper to expose what really fresh start law is
since i joined fresh start law the 02 august 2019 i never received communication to the so called account manager when trying to call her its alot of excuses
all i can say is pratice what you have advertised and bear in mind ism not taking anything less than the money i paid you
now you telling me that i have abuse your services by trying to get answers from you then you will charge me if i contact fresh start law or sent you emails
let me be honest its not all about the money fresh start law should be exposed they are *******
i don't care you refund me or not at the end i will expose you i want people to be aware of your poor business operations
ive been told you waiting for ncc certificate you will call me after 5 to 10 days
instant of your customer care consultant to apologise of the delay and atleast explain when i should expert my case to be resolved all i get was that you will refund me after reading my complains at hello peter
let me tell you this its just the beginning you still going to read about fresh start law on news papers shame and name it until my account manager contact me and resolve my case as for the refund if you not refunding me all my money forget i wont except it will keep alerting people about you
i submitted my documents on the 2nd of august 2019 and all the documents were there so since your a **** with delay tactics i had to resubmit the form i already submitted which was the indemnity form which submitted the first day i submitted my forms so since you have delay plans you made me resubmit it
member portal wow all this things they dont work if you say you were sending courier for documents to me with no luck who did you call to inform you were sending a courier
fresh start law is a time delaying and wasting unprofessional once you pay them all you will get is automated messages and a not working member portal
if you not refunding me in full please note you can keep the r2190 i want all my money you dod nothing for me but wasting my time
but iam still working with a national news paper to expose what really fresh start law is
since i joined fresh start law the 02 august 2019 i never received communication to the so called account manager when trying to call her its alot of excuses
all i can say is pratice what you have advertised and bear in mind ism not taking anything less than the money i paid you
now you telling me that i have abuse your services by trying to get answers from you then you will charge me if i contact fresh start law or sent you emails
let me be honest its not all about the money fresh start law should be exposed they are *******
i don't care you refund me or not at the end i will expose you i want people to be aware of your poor business operations
ive been told you waiting for ncc certificate you will call me after 5 to 10 days
instant of your customer care consultant to apologise of the delay and atleast explain when i should expert my case to be resolved all i get was that you will refund me after reading my complains at hello peter
let me tell you this its just the beginning you still going to read about fresh start law on news papers shame and name it until my account manager contact me and resolve my case as for the refund if you not refunding me all my money forget i wont except it will keep alerting people about you
oM
oupa M's updateReviewer Update
14 Nov 2019, 07:38IF YOU REFUNDING ME IN FULL I WILL EXCEPT THE REFUND IF NOT YOU CAN KEEP THE R2190 BUT WILL MAKE SURE SOUTH AFRICA KNOWS ABOUT YOU
THE LAST TIME I SPOKE TO MY CASE ACCOUNT MANAGER I WAS TOLD I WILL BE ALERTED VIA EMAIL FOR NEW UPDATES
THIS IS ALL LIES I NEVER RECEIVED AN EMAIL FROM YOU PREVIOUSLY STATING THAT YOU REFUNDING ME I ONLY RECEIVED THAT EMAIL YESTERDAY
ACTUALLY THIS HOW YOU WORK
YOU FALSELY ADVERTISE THAT YOU REMOVE OR DO EXPUNGEMENTS FASTER THAN ANY LAW FIRM IN SOUTH AFRICA WITH A 100% REFUND OPTIONS
THIS WHAT YOU DO
AFTER YOU RECEIVED THE MONEY FROM CLIENT ALL COMMUNICATIONS DIES THEN WHEN YOU SEE THE CLIENT IS COMPLAINING ABOUT THE BUSINESS OR SERVICE YOU OFFERING YOU START CREATING EXCUSES OUTSTANDING DOCUMENTS AND OTHERS
IF THERE WERE OUTSTANDING DOCUMENTS WHY MY ACCOUNT MANAGER MIESHKAH LEVY NEVER CONTACTED ME FROM THE 08th OF AUGUST WHEN THE COURIER DELIVERED MY DOCUMENTS AT YOUR HEAD OFFICE IN CAPE TOWN WHEREBY ONLY IN SEPTEMBER I WAS TOLD I HAVE AN OUTSTANDING DOCUMENTS WHICH WAS ALL LIES WAS JUST A DELAYING TACTIC FROM YOU
NOW YOU SAYING I WONT BE REFUNDED IN FULL
THE CUSTOMER CARE CONSULTANT WHO CONTACTED ME YESTERDAY NEVER SAID ANYTHING ABOUT ALL THE COMMUNICATIONS IVE IQNORED FROM YOU WHAT HE SAID IS THAT THE DELAY WAS CAUSED TO BY A HIGH VOLUME OF APPLICANTS YOU RECEIVED WHICH I DONT SEE HOW ITS MY PROBLEM IN THAT
IF YOU PROFESSIONAL AIN'T YOU WERE SUPPOSE TO INFORM ME WHAT WAS THE PROBLEM AND HOW LONG I SHOULD WAIT UNTIL YOU DELIVERED YOUR SERVICE OR WHAT I WAS SUPPOSE TO DO IN ORDER FOR YOU TO SPEED UP THE PROCESS NOT TO SEE THAT IAM COMPLAINING THEN YOU OFFER ME A REFUND
PLEASE NOTE I WONT BE ACCEPTING ANYTHING LESS THAN THE MONEY I DEPOSITED IN YOUR ACCOUNT
WHAT MAKES ME MORE ANGRY IS THAT I HAVE TO WAIT FOR 3 TO 6 WEEKS TO GET MY REFUND IN THAT 3 TO 6 WEEKS I SHOULD HAVE FINISHED DOING MY APPLICATION WITH DEPARTMENT OF JUSTICE
WHOS PAYING FOR THE DELAY AND FUSTRATIONS YOU CAUSED TO MY LIFE
I WONT STOP UNTIL THIS IS RESSOLVED PROFFESIONALY ITS A PROMISE
ME AND MEDIA WE ARE BUSY WITH THE PROCESS OF EXPOSING YOU I WONT REST UNTIL IAM SERVED
UNHAPPY
OUPA GLENTON
THE LAST TIME I SPOKE TO MY CASE ACCOUNT MANAGER I WAS TOLD I WILL BE ALERTED VIA EMAIL FOR NEW UPDATES
THIS IS ALL LIES I NEVER RECEIVED AN EMAIL FROM YOU PREVIOUSLY STATING THAT YOU REFUNDING ME I ONLY RECEIVED THAT EMAIL YESTERDAY
ACTUALLY THIS HOW YOU WORK
YOU FALSELY ADVERTISE THAT YOU REMOVE OR DO EXPUNGEMENTS FASTER THAN ANY LAW FIRM IN SOUTH AFRICA WITH A 100% REFUND OPTIONS
THIS WHAT YOU DO
AFTER YOU RECEIVED THE MONEY FROM CLIENT ALL COMMUNICATIONS DIES THEN WHEN YOU SEE THE CLIENT IS COMPLAINING ABOUT THE BUSINESS OR SERVICE YOU OFFERING YOU START CREATING EXCUSES OUTSTANDING DOCUMENTS AND OTHERS
IF THERE WERE OUTSTANDING DOCUMENTS WHY MY ACCOUNT MANAGER MIESHKAH LEVY NEVER CONTACTED ME FROM THE 08th OF AUGUST WHEN THE COURIER DELIVERED MY DOCUMENTS AT YOUR HEAD OFFICE IN CAPE TOWN WHEREBY ONLY IN SEPTEMBER I WAS TOLD I HAVE AN OUTSTANDING DOCUMENTS WHICH WAS ALL LIES WAS JUST A DELAYING TACTIC FROM YOU
NOW YOU SAYING I WONT BE REFUNDED IN FULL
THE CUSTOMER CARE CONSULTANT WHO CONTACTED ME YESTERDAY NEVER SAID ANYTHING ABOUT ALL THE COMMUNICATIONS IVE IQNORED FROM YOU WHAT HE SAID IS THAT THE DELAY WAS CAUSED TO BY A HIGH VOLUME OF APPLICANTS YOU RECEIVED WHICH I DONT SEE HOW ITS MY PROBLEM IN THAT
IF YOU PROFESSIONAL AIN'T YOU WERE SUPPOSE TO INFORM ME WHAT WAS THE PROBLEM AND HOW LONG I SHOULD WAIT UNTIL YOU DELIVERED YOUR SERVICE OR WHAT I WAS SUPPOSE TO DO IN ORDER FOR YOU TO SPEED UP THE PROCESS NOT TO SEE THAT IAM COMPLAINING THEN YOU OFFER ME A REFUND
PLEASE NOTE I WONT BE ACCEPTING ANYTHING LESS THAN THE MONEY I DEPOSITED IN YOUR ACCOUNT
WHAT MAKES ME MORE ANGRY IS THAT I HAVE TO WAIT FOR 3 TO 6 WEEKS TO GET MY REFUND IN THAT 3 TO 6 WEEKS I SHOULD HAVE FINISHED DOING MY APPLICATION WITH DEPARTMENT OF JUSTICE
WHOS PAYING FOR THE DELAY AND FUSTRATIONS YOU CAUSED TO MY LIFE
I WONT STOP UNTIL THIS IS RESSOLVED PROFFESIONALY ITS A PROMISE
ME AND MEDIA WE ARE BUSY WITH THE PROCESS OF EXPOSING YOU I WONT REST UNTIL IAM SERVED
UNHAPPY
OUPA GLENTON
oM
oupa M's update14 Nov 2019, 07:38
Reviewer Update
IF YOU REFUNDING ME IN FULL I WILL EXCEPT THE REFUND IF NOT YOU CAN KEEP THE R2190 BUT WILL MAKE SURE SOUTH AFRICA KNOWS ABOUT YOU
THE LAST TIME I SPOKE TO MY CASE ACCOUNT MANAGER I WAS TOLD I WILL BE ALERTED VIA EMAIL FOR NEW UPDATES
THIS IS ALL LIES I NEVER RECEIVED AN EMAIL FROM YOU PREVIOUSLY STATING THAT YOU REFUNDING ME I ONLY RECEIVED THAT EMAIL YESTERDAY
ACTUALLY THIS HOW YOU WORK
YOU FALSELY ADVERTISE THAT YOU REMOVE OR DO EXPUNGEMENTS FASTER THAN ANY LAW FIRM IN SOUTH AFRICA WITH A 100% REFUND OPTIONS
THIS WHAT YOU DO
AFTER YOU RECEIVED THE MONEY FROM CLIENT ALL COMMUNICATIONS DIES THEN WHEN YOU SEE THE CLIENT IS COMPLAINING ABOUT THE BUSINESS OR SERVICE YOU OFFERING YOU START CREATING EXCUSES OUTSTANDING DOCUMENTS AND OTHERS
IF THERE WERE OUTSTANDING DOCUMENTS WHY MY ACCOUNT MANAGER MIESHKAH LEVY NEVER CONTACTED ME FROM THE 08th OF AUGUST WHEN THE COURIER DELIVERED MY DOCUMENTS AT YOUR HEAD OFFICE IN CAPE TOWN WHEREBY ONLY IN SEPTEMBER I WAS TOLD I HAVE AN OUTSTANDING DOCUMENTS WHICH WAS ALL LIES WAS JUST A DELAYING TACTIC FROM YOU
NOW YOU SAYING I WONT BE REFUNDED IN FULL
THE CUSTOMER CARE CONSULTANT WHO CONTACTED ME YESTERDAY NEVER SAID ANYTHING ABOUT ALL THE COMMUNICATIONS IVE IQNORED FROM YOU WHAT HE SAID IS THAT THE DELAY WAS CAUSED TO BY A HIGH VOLUME OF APPLICANTS YOU RECEIVED WHICH I DONT SEE HOW ITS MY PROBLEM IN THAT
IF YOU PROFESSIONAL AIN'T YOU WERE SUPPOSE TO INFORM ME WHAT WAS THE PROBLEM AND HOW LONG I SHOULD WAIT UNTIL YOU DELIVERED YOUR SERVICE OR WHAT I WAS SUPPOSE TO DO IN ORDER FOR YOU TO SPEED UP THE PROCESS NOT TO SEE THAT IAM COMPLAINING THEN YOU OFFER ME A REFUND
PLEASE NOTE I WONT BE ACCEPTING ANYTHING LESS THAN THE MONEY I DEPOSITED IN YOUR ACCOUNT
WHAT MAKES ME MORE ANGRY IS THAT I HAVE TO WAIT FOR 3 TO 6 WEEKS TO GET MY REFUND IN THAT 3 TO 6 WEEKS I SHOULD HAVE FINISHED DOING MY APPLICATION WITH DEPARTMENT OF JUSTICE
WHOS PAYING FOR THE DELAY AND FUSTRATIONS YOU CAUSED TO MY LIFE
I WONT STOP UNTIL THIS IS RESSOLVED PROFFESIONALY ITS A PROMISE
ME AND MEDIA WE ARE BUSY WITH THE PROCESS OF EXPOSING YOU I WONT REST UNTIL IAM SERVED
UNHAPPY
OUPA GLENTON
THE LAST TIME I SPOKE TO MY CASE ACCOUNT MANAGER I WAS TOLD I WILL BE ALERTED VIA EMAIL FOR NEW UPDATES
THIS IS ALL LIES I NEVER RECEIVED AN EMAIL FROM YOU PREVIOUSLY STATING THAT YOU REFUNDING ME I ONLY RECEIVED THAT EMAIL YESTERDAY
ACTUALLY THIS HOW YOU WORK
YOU FALSELY ADVERTISE THAT YOU REMOVE OR DO EXPUNGEMENTS FASTER THAN ANY LAW FIRM IN SOUTH AFRICA WITH A 100% REFUND OPTIONS
THIS WHAT YOU DO
AFTER YOU RECEIVED THE MONEY FROM CLIENT ALL COMMUNICATIONS DIES THEN WHEN YOU SEE THE CLIENT IS COMPLAINING ABOUT THE BUSINESS OR SERVICE YOU OFFERING YOU START CREATING EXCUSES OUTSTANDING DOCUMENTS AND OTHERS
IF THERE WERE OUTSTANDING DOCUMENTS WHY MY ACCOUNT MANAGER MIESHKAH LEVY NEVER CONTACTED ME FROM THE 08th OF AUGUST WHEN THE COURIER DELIVERED MY DOCUMENTS AT YOUR HEAD OFFICE IN CAPE TOWN WHEREBY ONLY IN SEPTEMBER I WAS TOLD I HAVE AN OUTSTANDING DOCUMENTS WHICH WAS ALL LIES WAS JUST A DELAYING TACTIC FROM YOU
NOW YOU SAYING I WONT BE REFUNDED IN FULL
THE CUSTOMER CARE CONSULTANT WHO CONTACTED ME YESTERDAY NEVER SAID ANYTHING ABOUT ALL THE COMMUNICATIONS IVE IQNORED FROM YOU WHAT HE SAID IS THAT THE DELAY WAS CAUSED TO BY A HIGH VOLUME OF APPLICANTS YOU RECEIVED WHICH I DONT SEE HOW ITS MY PROBLEM IN THAT
IF YOU PROFESSIONAL AIN'T YOU WERE SUPPOSE TO INFORM ME WHAT WAS THE PROBLEM AND HOW LONG I SHOULD WAIT UNTIL YOU DELIVERED YOUR SERVICE OR WHAT I WAS SUPPOSE TO DO IN ORDER FOR YOU TO SPEED UP THE PROCESS NOT TO SEE THAT IAM COMPLAINING THEN YOU OFFER ME A REFUND
PLEASE NOTE I WONT BE ACCEPTING ANYTHING LESS THAN THE MONEY I DEPOSITED IN YOUR ACCOUNT
WHAT MAKES ME MORE ANGRY IS THAT I HAVE TO WAIT FOR 3 TO 6 WEEKS TO GET MY REFUND IN THAT 3 TO 6 WEEKS I SHOULD HAVE FINISHED DOING MY APPLICATION WITH DEPARTMENT OF JUSTICE
WHOS PAYING FOR THE DELAY AND FUSTRATIONS YOU CAUSED TO MY LIFE
I WONT STOP UNTIL THIS IS RESSOLVED PROFFESIONALY ITS A PROMISE
ME AND MEDIA WE ARE BUSY WITH THE PROCESS OF EXPOSING YOU I WONT REST UNTIL IAM SERVED
UNHAPPY
OUPA GLENTON