FRESH START LAW CENTER

firstly i would like to thank hello Peter for the wake up call

i contact fresh start law center after finding them on Internet as i need help in clearing my withdrawn case ******** record i am assigned to my account manager mieshkah who when it all started was so professional being in contact with me often urging me to pay the r2190 for them to start the process in 20019-august-02 i deposited all the money needed and contact fresh start law center to inform them about the payment the consultant who was helping me became very helpful after discovering that i was looking for my account manager to submit prove of payment she even gave me my account managers cell phone number

i texted the account manager who responded professionally and forwarded her the proof of payment the very same day she sent a courier to take all the documents were needed from me which i was amazed by the service i received

after the courier took my documents true colours of service emerged after 7 days i texted my account manager to ask if the documents were received by them she responded after 2 days saying everything will be sent to me via email since from then i never heard from her. i traced the parcel since the member portal always kept saying waiting for members documents through courier parcel waybill whereby was noted by courier that the parcel was delivered to fslc on the 06th of august 2019 i contact fslc to ask about their portal which kept saying waiting for documents from me i never got answered till today they still waiting for my documents on 22 august i received an email from mishkah iscaacs from legal assisted gauteng who acknowledged to have received my documents and to confirm them i got excited thinking everything is going well on the 02nd of October 2019 i received an email from fslc customer service stating that its a final notice from them i have to submit my outstanding documents before 2019-october -16 otherwise my case will be closed and i wont be refunded.

I've been trying to contact fslc center the whole September month regarding my outstanding documents member portal report no one helped me sometimes you hold on the line the whole day and not get answered after they took your money the communication with them dry up everything to them is automated communication I've used all my support member credit to get their attention but no one bothered to call as for my account manager mishkah levy she is very unprofessional i wont be recommending anyone to use your service. only yesterday I've decided to text an email to mishkah Isaacs from legal gauteng who managed to reply to my email and sending me the outstanding indemnity form which was not in the package when all documents were sent to me at start of the process

this how it works at fresh start law they always try to make delay strategies as for me ism suppose to be on 60 days since my documents where received by legal assistant in gauteng on 2019-11-18 now this what will happen since I've submitted the outstanding document late which it will be me to be blamed i have to wait a bit longer until i reach 60 days delivery time frame promised by them today 2019-10-10 still my member portal report applicant status says awaiting for documents from me

i wonder i will be helped or ****med in this matter don't ever use fresh start law center there's lots of firms to use to clear your ******** record don't use fresh start law its just waist of time and money

they have your contact details they will only call you when you have to pay besides that for outstanding documents or any problems with your account you wont get hold of them

unhappy oupa ***