GS
Glenn S
1 reviews | Active since Jan 2015
20 May 2019, 16:10
**********
If I could give 0 stars I would. I sincerely regret not reading these reviews before paying them. As soon as they have your money you can't get a hold of them by phone and they don't reply to email. Stay very far away from these ************.
Helpful (0)
Replies (5)0
Replies (5)
Fresh Start Law Centre (PTY) Ltd (South Africa)'s replyOfficial
20 May 2019, 19:22Hi Glenn,
Thank you for your alerting us of this issue.
We've been unable to find your account details with us. Could you kindly reply providing your account number and/or any ticket numbers to your emails - so we can validate and investigate your claims.
Every email is logged with a ticket number - we have a 100% response rate - every concern is answered.
Looking forward to assisting you further.
Kind Regards,
Customer Care
Thank you for your alerting us of this issue.
We've been unable to find your account details with us. Could you kindly reply providing your account number and/or any ticket numbers to your emails - so we can validate and investigate your claims.
Every email is logged with a ticket number - we have a 100% response rate - every concern is answered.
Looking forward to assisting you further.
Kind Regards,
Customer Care
Fresh Start Law Centre (PTY) Ltd (South Africa)'s reply20 May 2019, 19:22
Official
Hi Glenn,
Thank you for your alerting us of this issue.
We've been unable to find your account details with us. Could you kindly reply providing your account number and/or any ticket numbers to your emails - so we can validate and investigate your claims.
Every email is logged with a ticket number - we have a 100% response rate - every concern is answered.
Looking forward to assisting you further.
Kind Regards,
Customer Care
Thank you for your alerting us of this issue.
We've been unable to find your account details with us. Could you kindly reply providing your account number and/or any ticket numbers to your emails - so we can validate and investigate your claims.
Every email is logged with a ticket number - we have a 100% response rate - every concern is answered.
Looking forward to assisting you further.
Kind Regards,
Customer Care
Fresh Start Law Centre (PTY) Ltd (South Africa)'s replyOfficial
21 May 2019, 06:04Hi Glenn,
We confirmed your account - thanks for working with us off-line to confirm.
You created ticket number 9045 after logging this Hello Peter review.
To confirm, we just need a copy of your ID/Passport to proceed. As per emails sent to you in April and a follow-up on May 14th.
Simply upload within your Member Portal.
Our cases managers have been standing by to submit your document pack and required this as supporting documentation.
The 24/7 support team have rep**** to your ticket.
Please don't hesitate to contact us if you need any further assistance.
Kind Regards,
Customer Care
We confirmed your account - thanks for working with us off-line to confirm.
You created ticket number 9045 after logging this Hello Peter review.
To confirm, we just need a copy of your ID/Passport to proceed. As per emails sent to you in April and a follow-up on May 14th.
Simply upload within your Member Portal.
Our cases managers have been standing by to submit your document pack and required this as supporting documentation.
The 24/7 support team have rep**** to your ticket.
Please don't hesitate to contact us if you need any further assistance.
Kind Regards,
Customer Care
Fresh Start Law Centre (PTY) Ltd (South Africa)'s reply21 May 2019, 06:04
Official
Hi Glenn,
We confirmed your account - thanks for working with us off-line to confirm.
You created ticket number 9045 after logging this Hello Peter review.
To confirm, we just need a copy of your ID/Passport to proceed. As per emails sent to you in April and a follow-up on May 14th.
Simply upload within your Member Portal.
Our cases managers have been standing by to submit your document pack and required this as supporting documentation.
The 24/7 support team have rep**** to your ticket.
Please don't hesitate to contact us if you need any further assistance.
Kind Regards,
Customer Care
We confirmed your account - thanks for working with us off-line to confirm.
You created ticket number 9045 after logging this Hello Peter review.
To confirm, we just need a copy of your ID/Passport to proceed. As per emails sent to you in April and a follow-up on May 14th.
Simply upload within your Member Portal.
Our cases managers have been standing by to submit your document pack and required this as supporting documentation.
The 24/7 support team have rep**** to your ticket.
Please don't hesitate to contact us if you need any further assistance.
Kind Regards,
Customer Care
GS
Glenn S's updateReviewer Update
21 May 2019, 08:45Thank you for the very prompt response, my one issue has been resolved, just an outstanding query on my account balance which I am confident will be sorted out quickly.
GS
Glenn S's update21 May 2019, 08:45
Reviewer Update
Thank you for the very prompt response, my one issue has been resolved, just an outstanding query on my account balance which I am confident will be sorted out quickly.
GS
Glenn S's updateReviewer Update
21 May 2019, 19:07Excellent response from customer support. Thank you for resolving my issues so quickly.
GS
Glenn S's update21 May 2019, 19:07
Reviewer Update
Excellent response from customer support. Thank you for resolving my issues so quickly.
Fresh Start Law Centre (PTY) Ltd (South Africa)'s replyOfficial
21 May 2019, 21:22Dear Glenn,
So happy we could help!
Again, please don't hesitate to contact us if you need any further assistance.
Kind Regards,
Customer Care
So happy we could help!
Again, please don't hesitate to contact us if you need any further assistance.
Kind Regards,
Customer Care
Fresh Start Law Centre (PTY) Ltd (South Africa)'s reply21 May 2019, 21:22
Official
Dear Glenn,
So happy we could help!
Again, please don't hesitate to contact us if you need any further assistance.
Kind Regards,
Customer Care
So happy we could help!
Again, please don't hesitate to contact us if you need any further assistance.
Kind Regards,
Customer Care