Do not use Fresh Start Law Centre-****, sham, con.

I contacted Fresh Start Law Centre regarding assistance with expungement of a ******** record. After a convincing conversation with them , I took the most expensive option and paid them R5500, with the confirmation that my case would be resolved in 8 weeks. I have subsequently been unable to get hold of them to get the status on my case. There is never any answer on the Call Centre line. The customer care email is an unattended mailbox. I have booked telephonic appointments on their online system which are continuously cancelled by them. My 'dedicated account manager' is an unattended mailbox. The phone number provided for this mythical person is never answered. They have a log in page with a customer query ticketing system, which I have used to no effect. I just get computer generated platitudes that do not provide me with any information about my case at all. Once they have sent the platitude, they note my query as resolved. They continuously send communication requesting I sign indemnity forms which I have done on 4 occasions. Hopefully it's not being used to ***** more cash from me. They have sent me several communications requesting more money, which they are not going to get from me. I have been to the offices listed on their website, which of course do not exist. According to the staff at these so called offices, these are merely mailing addresses. When confronted about the existence of the company, they could not meet my eye. So in my experience this company takes people's money without providing an actual service. The website should be taken down as this is clearly a sham to ***** people's hard earned money.