1 reviews | Active since May 2022
SUPPLIER NON-PAYMENT
We supply organic produce to both Delta and Emmarentia stores and after countless emails, phone calls and attempted visits, we've been strongly ignored, avoided and **** to when pursuing payment on overdue invoices which are both weeks and months old. A month into trading with the company, they had changed their payment terms which we accommodated (while they were in arrears) but they are not honouring their own arrangements but every other random week, we receive a small paymentand and then no payments for weeks thereafter along with lack of communication from the accounts department which seems to be a dissaponting standard.
They still continue to place orders weekly and expect us to deliver both quality products and service which has grown to become quite a problem for us.
Horrible communication and ill management from the accounts department and complete disregard to payment terms has caused a serious strain on the relationships we have with our farmers and pack houses.
Be warned if you are a supplier.
I hope you are well.
Thank you for bringing this to our attention. It is unfortunate that you have felt the need to resort to this platform to get a result. Please let me know the name of your business and I will get finance to contact you right away.
This is surely not the Fresh Earth way and very disppointing.
I hope you are well.
Thank you for bringing this to our attention. It is unfortunate that you have felt the need to resort to this platform to get a result. Please let me know the name of your business and I will get finance to contact you right away.
This is surely not the Fresh Earth way and very disppointing.
It is unfortunate that I had to resort to this platform to get any attention regarding the matter as I've tried escalating it accordingly. Payment on the overdue account is truly all we urgently need.
It is unfortunate that I had to resort to this platform to get any attention regarding the matter as I've tried escalating it accordingly. Payment on the overdue account is truly all we urgently need.
