CK
Caroline K

1 reviews | Active since May 2010

04 Apr 2016, 14:10

The French Clinic - Permanent Make-up

I purchased a GROUPON voucher for an eyeliner permanent make up and make a booking telephonically last Friday. The company asks that you send a copy of your booking through to them at least 48 hours before the actual appointment. When I sent my confirmation through this morning , I requested some customer reviews for the person who would be working on my eyes. I received an email back from Kathryn stating that she would be working on my eyes, and references would not be possible and if I did not like it she suggested I cancel my appointment. I rep**** saying I would be happy for previous customers to call me, as it was a tattoo so I was understandably anxious. I received a reply stating no details would be supp**** and my upcoming appointment was cancelled! <br> I am truly horrified at this treatment - as I prospective customer I am not entitled to hear what other customers have to say? I find the attitude of the owner, Kathlyn, one of extreme rudeness and can only wonder at why she is so afraid of giving out previous customer reviews? I have cancelled my Groupon voucher and will find another beautician who is prepare to assist a paying customer.<br>

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