This company is a *****--stay away!

This company is a *****, stay away! What poses as a professional logistics company on their website turns to be out a mere middleman who lacks the competence to carry out the services he advertises. He under-quoted us, delayed our sea shipment by weeks, repeatedly asked for additional money, and abused us verbally. In the end, we had to play detective to track down our cargo at the port where he had parked it, relieve him of his duties, and go with another shipping company that was more professional and charged a fair and transparent price. We are still waiting for our refund--he has fallen quiet and seems to try to run away with our money.