1 reviews | Active since May 2018
Gearbox From FREEWAY TOYOTA ORMONDE
I have a Toyota Corolla 1.6 Advanced manual 2008 model. I bought it brand new off the show room floor. Was serviced regularly, by Freeway Toyota Ormonde. In March2015 the gearbox packed up/broke. Freeway Toyota Ormonde replaced the gearbox and charged me R31 008.00. WHICH I PAID FOR . After they had inst alled the new gearbox, the gearbox leaked oil and made strange noises . I took it back to them on FOUR occasions to check. 28 April 2018 that gearbox broke. I took the car to Freeway Toyota Ormonde who told me I need to replace the gearbox , the one they installed , again. Was told it needed to be replaced at my cost again. When I told them I couldn't afford it was told I need to get my car off their premises. Sarfaaz and Zanele worshop Managers They also told me that TOYOTA SA DIDNT WANT TO APPROVED THEM REPLACING THE GEARBOX AT COST. Now I have only received 2 traffic fines from 2015 to 2018. I do not drive over any speed limits. So my driving could not have caused the gearbox to break , inmy opinion it is the gearbox that they installed and also their shoddy workmanship. I then called Toyota South Africa customer service ,Sego, who told me they cannot help. reason is because the warranty on the gearbox was lapsed. People Toyota is supposed to be the most reliable vehicles around. how could a 2008 model vehicle go through two gearboxes in such a short time. Freeway Toyota's Ormonde workman ship is to be blamed here and or they sold me a gearbox that was faulty from the word go. Don't UNDERSTAND WHAT THEC PURPOSE OF TOYOTA SA IS !!!!!!! moral of the story NEVER THINK THAT CUSTOMER SERVICE IS CONTINIOUS , IT ENDS WHEN YOU CANNOT AFFORD TO PAY BUY TOYOTAS FROM FREEWAY TOYOTA AT YOUR PERIL !!!!!!
