EG
Elizabeth G

1 reviews | Active since Sept 2015

02 Sept 2015, 09:31

bad service

I am disappointed in service I received from Toyota. My name is Elizabeth Greeff I am 67 years old last year July I bought a Toyota Ethois from Freeway Toyato Ormonde, cash with my pension money. The millage was zero and currently 13 000km.Since I bought the car I have had endless problems with the clutch. After few months of having vehicle I took it back, I was advised by Toyota Ormonde that new cars clutch is tight will get better as we drive and car gets older. Trusted the advice of Ormonde Freeway Toyota and drove vehicle. We took it for a service at 10000km advised what was wrong with clutch .Freeway Toyota Ormonde advised clutch has been adjusted and is fixed. After a few weeks took vehicle back again complaining about clutch there adjust clutch again. Toyota Ormonde advised it was fixed.Then took it back after month, Toyota Ormonde advised we will have to pay for damages to clutch. Then phoned Toyota South Africa Abdul in complaints. Abdul advised will give me feedback if they will cover cost or not everyday for weeks with no result was escalated to Amanda who advised I pay 3800.I have taken vehicle in on numerous occasion phoned numerous times

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