Absolutely no concept of customer service

I should have checked this site first… After deciding to purchase from this company for various other reasons, my delight turned to disappointment when I saw that one of the Sneeubok slippers looked very much like a reject. A few emails later, even after a verified review on their website, I’ve received no response. What poor customer service. I’ll never buy from them again and certainly don’t recommend them. There are plenty of other places selling these slippers. I’m really sorry that I chose to waste my cash on this one.