Freedom LOST

Freedom (Won) lost due to lack of service and parts.

I am writing this letter to express my disappointment and frustration with the lack of service and replacement parts for my battery from Freedom Won. I am extremely dissatisfied with the level of service I have received from your company, and I feel that I have been let down by your inability to provide the necessary replacement parts.

As a paying customer, I expect to receive a high level of service and support from your company. Unfortunately, this has not been the case. Despite my repeated attempts to reach out to your customer service team, I have not received a satisfactory resolution to my issue. This behaviour is unacceptable and has only added to my frustration and disappointment with your company.

I am requesting that you take immediate action to rectify this situation. This includes providing the necessary replacement parts and ensuring that your customer service team treats me with the respect and professionalism that I deserve. This matter was not resolved to my satisfaction.

Given my experience, I strongly advise against anyone making use of your company's services. Your lack of service and unprofessional conduct has been a major inconvenience and have caused me significant stress and financial loss.

Sincerely, Dave Van Niekerk