TP
Thariambage P
1 reviews | Active since Mar 2021
14 Oct 2022, 10:49
Poor service
I am extremely disappointed with the service I am receiving.. When I first started the debt review process they were extremely helpful.. It's been over a year now and now for the last 3 or 4 months I have been emailing them over and over but am not receiving any help.. I need to change my installments as my husband has passed on and I have sent numerous emails with no response
Helpful (0)
Replies (3)0
Replies (3)
FDC Group's replyOfficial
14 Oct 2022, 10:53Good Day,
We apologize for this experience you have had.
I will have the customer services manager make contact with you ASAP to resolve.
Freedom Debt Counsellors
We apologize for this experience you have had.
I will have the customer services manager make contact with you ASAP to resolve.
Freedom Debt Counsellors
FDC Group's reply14 Oct 2022, 10:53
Official
Good Day,
We apologize for this experience you have had.
I will have the customer services manager make contact with you ASAP to resolve.
Freedom Debt Counsellors
We apologize for this experience you have had.
I will have the customer services manager make contact with you ASAP to resolve.
Freedom Debt Counsellors
TP
Thariambage P's updateReviewer Update
14 Oct 2022, 11:13Company has called after I sent the message on hello peter.. They are trying to assist now.
TP
Thariambage P's update14 Oct 2022, 11:13
Reviewer Update
Company has called after I sent the message on hello peter.. They are trying to assist now.
FDC Group's replyOfficial
14 Oct 2022, 11:15Thank you for updating :)
FDC Group's reply14 Oct 2022, 11:15
Official
Thank you for updating :)