ND
Natalie D

1 reviews | Active since Jan 2013

18 Aug 2021, 14:18

Bad Service

I actually don't have words because they take money from you each month but never contact you untill you phone them. And now I'm trying to finalize everything so they are dragging to complete I suppose to see if they can take one more month of admin fees. And these are suppose to help you clear your name. Never again #win

0
Replies (6)
FDC Group
FDC Group's reply18 Aug 2021, 14:27
Official
Good Day Natalie,

Thank you for bringing this to our attention, I will speak to the relevant department and have someone senior get in touch with you ASAP to sort this out.
FDC Group
FDC Group's reply18 Aug 2021, 15:32
Official
Hi Natalie,

I trust you are satisfied that this query is now resolved ? Please update HelloPeter at your earliest convenience.
ND
Natalie D's update18 Aug 2021, 15:34
Reviewer Update
Thank you. ? Now just to get the letter that I'm paid up. Thank you Bridget for your help
FDC Group
FDC Group's reply18 Aug 2021, 15:35
Official
Thanks Natalie :)
ND
Natalie D's update19 Aug 2021, 10:09
Reviewer Update
Today I would just like to thank Bridget Broodryk at Freedom Debt Counseling for her help the last 2 days in this matter.
Bridget you are amazing ???
FDC Group
FDC Group's reply19 Aug 2021, 10:11
Official
Thank you Natalie :)