RM
ROBIN M

1 reviews | Active since Jan 2016

26 Mar 2022, 03:39

BAD PRODUCT AND QUALITY CONTROL

FRANKE sinks in Switserland sent them and email regarding seal parts failure on a basis . Complaint was returned to Durban Head office and just got need photos of the plug / strainer and receipt . Who in their right mind keeps a receipt for plug strainer. Needless to say after many emails i eventually got no apology r any further emails . I will continue to return the seals as long as I live and get relacements fre . Definitley not a customer driven company . They had no intention of doing anything about the problem .

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