DB
Dylan B

1 reviews | Active since Mar 2009

09 Dec 2015, 16:11

worst service ever

I went to market to get a comparative income protection quote and confirm how it work, one was Frank, I filled in online and almost immediately a lady called me. took me through the steps and then started a host of questions around my current life and other cover, I said that this is not applicable as I don't want a quote on that or anyone to phone me. just the comparative quote on income protections, when I refused to give her those details she said that she could not continue with the application. this is flippen bad service, I am phoning for a income protection quote and because I am not willing to give current cover details you can not give me a quote. that is just shocking.<br> <br> Just letting you know.

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Replies (1)
Frank Financial Services
Frank Financial Services's reply09 Dec 2015, 17:13
Official
Hello dillyboy,

Frank.net thanks you for bringing this matter to our attention.
A Complaints Resolution Officer has tried to contact you today. We will attempt you tomorrow to provide further feedback.

Kind regards.
Frank.net