MR
Mulalo R

1 reviews | Active since Jul 2015

19 Sept 2015, 22:16

IGNORANCE

Two years I go I cancelled a policy with Frank, in fact I claimed with them afterwhich a policy had to be closed due to that I was unemployeed. Till today, the information is still listed on my credit profile thus reflecting a bad record for me. Each time I cakl they promise to send an ITC letter but no obe does.<br> <br> If I call two minutes after pretending to buy a product then I get an email while on the phone.<br> All they care is to sell and not after sale for a client.

0
Replies (1)
Frank Financial Services
Frank Financial Services's reply21 Sept 2015, 08:19
Official
Hello Mukonazwothe,

Frank.net thanks you for bringing this matter to our attention.
A Complaints Resolution Officer will contact you shortly to provide further feedback.

Kind regards.
Frank.net