DP
Des P

1 reviews | Active since Dec 2009

23 Dec 2016, 08:38

Cancelled policy but still debit my account without authorisation (NAEDO!)

<p>I cancelled my policy this month. They debited my last premium on 1 December but today 23 December they debit my account again! They have no authorisation to debit my account on this date and also because I have cancelled. I will be reporting them to the FSB.</p>

0
Replies (1)
Frank Financial Services
Frank Financial Services's reply23 Dec 2016, 13:35
Official

Hello

 Frank.net thanks you for bringing this matter to our attention.
 A Complaints Resolution Officer will contact you to provide further  feedback.

 Kind regards.
 Frank.net