HORRIBLE SERVICE

HAD AVERY BAD EXPERIENCE AT FRANGEROS AT CORNUBIA. WENT THERE YESTERDAY AND PLACED MY ORDER. WHEN IT WAS TIME TO COLLECT I WENT BACK AND SPOKE TO THE STAFF MEMBER. HE GAVE ME MY ORDER. I THEN ASKED HIM FOR MY BOTTLE OF SAUCE WHICH I ALSO PLACED AN ORDER FOR. HE VERY RUDELY TOLD ME THAT I NEVERF GIVE HIM MY SLIP SO HE DOESNT KNOW ABOUT THE SAUCE. SO I ASKED HIM WHY DIDNT YOU ASK ME FOR MY SLIP WHEN I CAME TO FETCH MY ORDER. YOU JUST GAVE ME MY ORDER WITHOUT EVEN CONFIRMING WITH MY SLIP. AND YES I WAS VERY UPSET AND GAVE HIM A PIECE OF MY MIND. THE SO CALLED MANAGER THEN STEPS IN AND TRIES TO BACK HIS STAFF MEMBER . WHEN I EXPLAINED WHAT THE PROCESS SHOUKLD BE HE KEPT QUIET AND APOLOGISED. YOU CANNOT HAVE RUDE STAFF TO BE WORKING IN A FAST FOOD INDUSTRY. THE STAFF THEIR HAS NO MANNERS AND ARE EXTREMELY RUDE

IT SHOCKS ME...HOW CAN YOU GIVE CUSTOMERS THEIR ORDERS WITHOUT CONFIRMING IT WITH THIER SLIPS. HAD HE ASKED FOR MY SLIP HE WOULD HAVE KNOWN THAT MY ORDER WAS INCOMPLETE.

I CAN HONESTLY SAY THAT THIS WAS MY LAST MEAL AT THEIR BRANCH. PATHETIC AND SHOCKING