SHOCKING SERVICE

<p>Ordered and paid for a pair of Franella Shoes on 18 May 2017. Upon querying when I could expect my goods I was told to read their Terms and Conditions and that their turnaround time is a whopping 120 days. Had I known that I would not have ordered. They are sitting with my money earing interest in their account for 120 days. I have been sending emails to them asking for the status of my order over the last 3 weeks and nobody bothers to answer. I complained on their Facebook page and have since been blocked by them. Keep well away from Franella Shoes.</p>