Order Placed

<p>Please be aware of Franella Footware. On Friday 12 August 2016 (1 year ago) I placed an order with Franella Footware for 2 pairs of Franella Pumps in Vintage. (INVOICE # 019)</p> <p>Payment was made 25 August 2016</p> <p>After many e-mails and phone calls with the assurance not to be worried at all, I still have not received my order.</p> <p>As customer I have been blamed over and over for following them up, as how dare I question them. </p> <p>The spokes person for the company is arrogant. See his e-mail (Afrikaans) sent to me on 08 November 2016.</p> <p>"Beste Liza</p> <p>Eerstens, behandel my met respek. CAPS LOCKED teks en UITROEPTEKENS is aanstootlik. Ek sal jou faktuur op****r asook jou bewys van betaling en sal jou daarna help. Maar jy hou daarvan om my sonder enige respek te behandel. Ek onthou jou stemtoon oor die telefoon. Jy dink jy kan my soos **** behandel en dat ek dit bloot moet aanvaar. Jy maak 'n fout. Ek duld nie onbeskofte mense nie.</p> <p><br />Ons STANDARD TURNAROUND TIME is 2-12 weke, NAWEKE en PUBLIEKE VAKANSIEDAE uitgesluit. Hierdie tydperk begin OP DIE DAG WAT DIE GELD IN ONS BANKREKENING REFLEKTEER. Nadat ek gaan kyl het PRESIES op watter datum die ****ant in ons bankrekening aanvanklik reflekteer het, sal ek die berekening doen.</p> <p><br />Groete,<br />Franella Footwear (Pty) Ltd"</p> <p> </p> <p>This was my after my 7th follow up request.</p> <p>I have constantly been following up on my order with no responce.</p> <p>My last follow up was 25 April 2017 with a promice to sent my shoes</p> <p> </p> <p>Please stay away from these people</p> <p> </p>