Franella......I have NO words.
<p>I ordered my shoes in January. In March I followed up and that's when the "fun" started. Frank Botha, who is the owner Petro's husband, got beligerent, threatening and downright RUDE. They have a "company policy" where delivery takes basically forever. According to Frank I would receive my shoes in August because you don't count public holidays and weekends, so technically 8 months....my wedding is in 5 days. In comes Petro...trying to do damage control.....promises to send Frank on a customer relations course, promised my shoes by last weekend so the ladies could wear them in? Guess what? NO SHOES...Wedding in 5 days. Told them I would report them to the ombudsman. Got an email from Frank this morning: "</p> <p>Dear Hayley</p> <p> </p> <p>Please go to the Consumer Protection Ombudsman. You have already damaged our brand on hellopeter.com, clearly THAT has been your modus operandi for a while.</p> <p> </p> <p>Frank Botha</p> <p> </p> <p> They will not refund you. They offer 50% in STORE CREDIT?? (for non-existent shoes??) and no refund on the delivery fee of R150? For undelivered shoes. <br /><br />Before you buy from this company do your homework...believe the other complaints. Don't throw your money away. </p>