Customer Care Commitment

<p>Franella Footwear is committed to customer care and since I have been appointed senior customer care consultant at Franella Footwear, 90% of the complaints here on hellopeter.com have been resolved.</p> <p> </p> <p>Most users on this platform choose to complain and post angry posts on hellopeter.com but few actually say 'thank you' after a dispute has been resolved. That is sad indeed.</p> <p> </p> <p>Franella Footwear is a new business. We've made mistakes. We've apologised for said mistakes. And we are committed to our valued customers.</p> <p> </p> <p>Irma Volschenk<br />Franella Footwear (Pty) Ltd</p>