Waste of time and money

Horrible experience, I paid R650 only to have a trim done and I was told that my hair should not have shorter layers, its my hair if I want shorter layers I should get it because I am paying for it. Instead now I must go to another hairdresser who will actually get the job done. I also had a complimentary blow wave voucher but instead the hairdresser straightened my hair with the same straightener I have at home. Waste of time and money