NS
Natasha S
1 reviews | Active since May 2023
17 Dec 2024, 08:19
Im mad ****ed angry
Worse ever since I moved in only our building and the one opposite us have electrical issue every month round same time only our building goes of for 2 - 3 days an end this week was the worse ever it went of for 2 days only for it to go of again on Saturday despite our tenants calls Noone has assisted since now imagine we beinng treated like animals or beggers yet we pay rent on time they have no humanity in them instead they will reply here under sorry for the inconvenience please contact our offices to hell with that contact us contact eskom get our bladdy lights back on our meat is rotten my kids are suffering while framework ppl don't give 2 damn about PAYING TENANTS this story doesn't stop here if they want I can add more information but right now framework start doing what you'll get paid to do
Helpful (0)
Replies (5)0
Replies (5)
Framework Properties's replyOfficial
17 Dec 2024, 14:25A lightning strike on Saturday led to the power outage , a call was logged with COJ (Reference CPWEB***), the council candidate is currently at COJ offices to prioritize reconnection today. (Reference CPWEB***. Your patience and understanding is appreciated, as we have no authorisation to intervene with COJ infrastructure.
Best regards,
Framework Properties's reply17 Dec 2024, 14:25
Official
A lightning strike on Saturday led to the power outage , a call was logged with COJ (Reference CPWEB***), the council candidate is currently at COJ offices to prioritize reconnection today. (Reference CPWEB***. Your patience and understanding is appreciated, as we have no authorisation to intervene with COJ infrastructure.
Best regards,
NS
Natasha S's updateReviewer Update
17 Dec 2024, 15:14This reply has no meaning to me as it's after 3 and still no lights has been reconnected I come from city power and was told that Noone has done a follow up from frame work nor was anyone there and turn around time is another 24/48hours soo we must sit with lights for another 2 days
NS
Natasha S's update17 Dec 2024, 15:14
Reviewer Update
This reply has no meaning to me as it's after 3 and still no lights has been reconnected I come from city power and was told that Noone has done a follow up from frame work nor was anyone there and turn around time is another 24/48hours soo we must sit with lights for another 2 days
Framework Properties's replyOfficial
17 Dec 2024, 15:48We have numerous reference numbers of our complaint as well as our proof which was sent to City Council which they have failed to address, Our attorneys are now taking action against City Council to force them to finally rectify the account completely after their failure to do so for the past three years. We are exceptionally sorry that you have been inconvenienced by the City Council's gross negligence and disregard
Best regards,
Framework Properties's reply17 Dec 2024, 15:48
Official
We have numerous reference numbers of our complaint as well as our proof which was sent to City Council which they have failed to address, Our attorneys are now taking action against City Council to force them to finally rectify the account completely after their failure to do so for the past three years. We are exceptionally sorry that you have been inconvenienced by the City Council's gross negligence and disregard
Best regards,
NS
Natasha S's updateReviewer Update
17 Dec 2024, 15:53This back and forth doesn't help me the lawyers doesn't help me as right now I'm outside my comfortzone .Someone else home since morning and at this very moment still have no lights get the lights back on then we can talk again guys buy right now framework is the worse and has no mercy for THEIR PAying TENANTS
NS
Natasha S's update17 Dec 2024, 15:53
Reviewer Update
This back and forth doesn't help me the lawyers doesn't help me as right now I'm outside my comfortzone .Someone else home since morning and at this very moment still have no lights get the lights back on then we can talk again guys buy right now framework is the worse and has no mercy for THEIR PAying TENANTS
Framework Properties's replyOfficial
18 Dec 2024, 15:29We are pleased to inform you that the electricity supply to the building has been fully restored. It was discovered that an ******* underground connection from the hijacked building across the road was causing the issue, and this has now been resolved.We would like to sincerely thank you all for your patience and understanding during this challenging time.Should you experience any further issues, please do not hesitate to reach out.
Best regards,
Framework Properties's reply18 Dec 2024, 15:29
Official
We are pleased to inform you that the electricity supply to the building has been fully restored. It was discovered that an ******* underground connection from the hijacked building across the road was causing the issue, and this has now been resolved.We would like to sincerely thank you all for your patience and understanding during this challenging time.Should you experience any further issues, please do not hesitate to reach out.
Best regards,