1 reviews | Active since Mar 2022
Definitely the worst letting agency.
Definitely the worst letting agency. They were so quick to request that l pay deposit knowing very well that they have issues, which l was not informed about, from day 1 1.Bathroom was a mess and the tub is the kind that l doubt they would even bath in ,flat was full of rats and had to constantly buy rats glue books and l gave up when we caught 10 rats in total ,the drain was blocked every now and again and they would only come fix it at their own time .the stove ,l complained for 4 months straight and it was only bought on the 5month (my moving out month) .had to use a pressure cook for all these months as they were not assisting ,Safety on Xero .l had a man knock on my kitchen window at 12am which l had asked if they can put burglars .The disrespect from Tumie their agent when approaching me, from asking me to rate her service as good here on Hellopeter to approaching me as if I'm her child. The rent changing every now and again. Now l have requested for my deposit and l am told l owe them instead for the things l found as they were.
Anyone looking to move here, please save yourself time and stress. l made a mistake of not doing my research before l moved in. Please do your research, everyone who has commented on this company is right and 100% on point.
They are the worst.
We are terribly sorry about the way you have been treated. Please contact us at the office so we can deal with this problem. Our sincere apologies.
Thank you
The Framework Team
We are terribly sorry about the way you have been treated. Please contact us at the office so we can deal with this problem. Our sincere apologies.
Thank you
The Framework Team
