LN
Lawrence N
1 reviews | Active since Jun 2022
09 May 2025, 08:19
***
I am really disgusted . I got locked outside because I delayed to pay my monthly rental by 7 days ..when I send an email and WhatsApp to them lodging a complaint no one response. I am looking for possible legal actions to take because this is a violation of my contract
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Framework Properties's replyOfficial
22 Aug 2025, 13:12We would like to clarify that at no point were any access restrictions implemented against you. We take such allegations very seriously and can assure you that no such measures have been carried out on our side.We also note your concern regarding the lack of response to your previous messages. Please accept our sincere apologies if your communication was not acknowledged timeously. This is not the standard of service we aim to provide, and we will review the matter internally to ensure your queries are handled promptly in the future.
Framework Properties's reply22 Aug 2025, 13:12
Official
We would like to clarify that at no point were any access restrictions implemented against you. We take such allegations very seriously and can assure you that no such measures have been carried out on our side.We also note your concern regarding the lack of response to your previous messages. Please accept our sincere apologies if your communication was not acknowledged timeously. This is not the standard of service we aim to provide, and we will review the matter internally to ensure your queries are handled promptly in the future.