1 reviews | Active since Mar 2021
Not even close to the original - stay away!!
I just purchased Issey Miyake for men. I should have known better, the price was less than half the price of the original . The website advertises that there is a 1 - 3% variance in fragrance and a parallel import (which I could live with for that price) but the fragrance does not even resemble the original - not even close. I had 4 other people do a blind smell and they confirmed that it was completely different.
I took this up with Jason from Fragrance Deliver and his response was " When you say it is not 1-3% variance, how do you quantify it?" . Jason also explained that the way that they quantify the 1 - 3% difference was by taking advice form the importers. He then sent me a link to the refund policy: https://www.fragrancedeliver.co.za/policies/refund-policy
In short, the link / refund policy makes it clear that once you seen the bottle and smelled the fragrance they wont give you your money back.
The bottle was also different (lighter and cheaper looking). The perfume comes out in a jet (not a spray / mist). The spray nozzle was so cheap that it was broken when it arrived. Even the branding looked completely different to the original.
If I knew what I know now, I would not have even paid R50 for it.
I have nobody to blame but myself. I got ****med out of R600, it could have been worse. These are the risks you take from buying online.
I thought that it might just be my fragrance that was a mistake, but after dealing with Jason, I would consider it more a ****. I very much doubt that their products are parallel imports.
Thank you for your email - and I am grieved that you think I am a ****. Our Website is very clear about what we sell, including, the lid defects, color or smell variance that may exist. we not you were comparing two different bottles, namely a 100ml and a 50ml bottle.
After assisting you, when you were not happy with the "print" position being an inch below the print you were comparing to, we note that we were not able to assist you on any refund due to that, as it is not a full imperfection.
I'm sorry, you didn't like what we advised you and our terms, conditions and our refund policy is clear and all available to read before purchasing, and after purchasing.
We understand it is natural to find issues when you are not happy, but assuming someone to be a **** is unheard of.
We service many clients, 99% happy 1% are the clients that unfortunately do not read and expect a brick and mortar bottle.
Hope you have a fantastic evening!
Thank you for your email - and I am grieved that you think I am a ****. Our Website is very clear about what we sell, including, the lid defects, color or smell variance that may exist. we not you were comparing two different bottles, namely a 100ml and a 50ml bottle.
After assisting you, when you were not happy with the "print" position being an inch below the print you were comparing to, we note that we were not able to assist you on any refund due to that, as it is not a full imperfection.
I'm sorry, you didn't like what we advised you and our terms, conditions and our refund policy is clear and all available to read before purchasing, and after purchasing.
We understand it is natural to find issues when you are not happy, but assuming someone to be a **** is unheard of.
We service many clients, 99% happy 1% are the clients that unfortunately do not read and expect a brick and mortar bottle.
Hope you have a fantastic evening!