LS
Linda S

1 reviews | Active since Aug 2022

27 Sept 2022, 10:24

Fragrance Deliver SA . Stay away!!

I have been waiting for this refund since the 8th of August because they could not fulfill my order. Promises, promises. Stay away !!!!!

Refund Notification Hey Linda Struning, This is a confirmation that we have now processed your refund. Order No. #6999 08 August, 2022

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Replies (5)
Fragrance Deliver SA
Fragrance Deliver SA's reply27 Sept 2022, 10:28
Official
Hello Linda!!

my humblest apologies, this is not the service we provide our clients, we definitely have this in stock and it seems that it fell through the cracks.
We have checked our emails and do not have any communication prior to your order. 
We dropped the ball and will be sending express to you!

All the best
Fragrance Deliver SA
Fragrance Deliver SA's reply27 Sept 2022, 13:02
Official
i do see it is already in transit and should be out for delivery today still
Fragrance Deliver SA
Fragrance Deliver SA's reply29 Sept 2022, 08:43
Official
Hi Linda

We can confirm , we did a same day delivery of your fragrance for you! can you confirm you received it?
all the very best
Fragrance Deliver SA
Fragrance Deliver SA's reply29 Sept 2022, 09:52
Official
hi Linda - please could you send me the batch number so we can show you on third party websites?
We not quite sure what your issue is, but we happy to part ways, I think we did our part, but you not seeming to be happy. please let us know when we can collect and refund you as we want you to be happy at all times like our other clients with their purchase!

All the best.
Fragrance Deliver SA
Fragrance Deliver SA's reply29 Sept 2022, 11:38
Official
Hi Linda - we sorry you not happy with our product, I'm not sure if you read our website fully - that being said, I have offered to remedy however you not accepting, you do what you need to do, if you would like to communicate further with our team in a professional manner - you welcome to email us.