BG
Balan G
1 reviews | Active since Nov 2022
11 Nov 2022, 15:18
Disappointed Supporter
Fragrance Deliver S.A. is the biggest BOGUS and ******** Company for anybody to deal with Online or Direct. I ordered Deodorants for my wife and I online from their advertising brochure on the NET only to be disappointed when the order no: 11126 was received and to find that all the items I ordered was ****. Nowhere near Originals, NO Smell, Stains the clothes, bottles and Labels not original and when complained they are totally silent. Company like this develops FEAR into people doing business ONLINE and Company like this gives South Africa's Trading Stores a BAD NAME. People please be careful of this Company FRAGRANCE DELIVER S.A.
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Replies (3)
Fragrance Deliver SA's replyOfficial
11 Nov 2022, 15:23Hello Balan
Thank you for your review - we note that you purchased our inspired by fragrances in generic bottles as per our very clear explanation, pictures and purchase agreements on our website. The fragrances are "inspired by" at R399 each. They are not meant to be the original at all.
We have received unbelievable feedback on all our inspired-by fragrances.
I am happy to take this offline with you and look into your recorded user journey on our website, including screenshots of our product pages of our inspired by fragrances.
All the best
Thank you for your review - we note that you purchased our inspired by fragrances in generic bottles as per our very clear explanation, pictures and purchase agreements on our website. The fragrances are "inspired by" at R399 each. They are not meant to be the original at all.
We have received unbelievable feedback on all our inspired-by fragrances.
I am happy to take this offline with you and look into your recorded user journey on our website, including screenshots of our product pages of our inspired by fragrances.
All the best
Fragrance Deliver SA's reply11 Nov 2022, 15:23
Official
Hello Balan
Thank you for your review - we note that you purchased our inspired by fragrances in generic bottles as per our very clear explanation, pictures and purchase agreements on our website. The fragrances are "inspired by" at R399 each. They are not meant to be the original at all.
We have received unbelievable feedback on all our inspired-by fragrances.
I am happy to take this offline with you and look into your recorded user journey on our website, including screenshots of our product pages of our inspired by fragrances.
All the best
Thank you for your review - we note that you purchased our inspired by fragrances in generic bottles as per our very clear explanation, pictures and purchase agreements on our website. The fragrances are "inspired by" at R399 each. They are not meant to be the original at all.
We have received unbelievable feedback on all our inspired-by fragrances.
I am happy to take this offline with you and look into your recorded user journey on our website, including screenshots of our product pages of our inspired by fragrances.
All the best
BG
Balan G's updateReviewer Update
11 Nov 2022, 15:43"Inspired By" Your Advertising Picture is the Original Nowhere does it say that the Bottle is going to be a Refill and NOT the same as the picture. This is Pure Misrepresentation.
Thank You
Lost Customer
Thank You
Lost Customer
BG
Balan G's update11 Nov 2022, 15:43
Reviewer Update
"Inspired By" Your Advertising Picture is the Original Nowhere does it say that the Bottle is going to be a Refill and NOT the same as the picture. This is Pure Misrepresentation.
Thank You
Lost Customer
Thank You
Lost Customer
Fragrance Deliver SA's replyOfficial
11 Nov 2022, 21:28Hi there
Please take a look at our product page for any of the inspired by fragrances you purchased, wet very very specific in our advertising, we go as far as showing you the bottles, a large write up, pop ups and disclaimers
Please take a look at our product page for any of the inspired by fragrances you purchased, wet very very specific in our advertising, we go as far as showing you the bottles, a large write up, pop ups and disclaimers
Fragrance Deliver SA's reply11 Nov 2022, 21:28
Official
Hi there
Please take a look at our product page for any of the inspired by fragrances you purchased, wet very very specific in our advertising, we go as far as showing you the bottles, a large write up, pop ups and disclaimers
Please take a look at our product page for any of the inspired by fragrances you purchased, wet very very specific in our advertising, we go as far as showing you the bottles, a large write up, pop ups and disclaimers