I WAS SOLD A DAMAGED COLOGNE

ON THE 3/10/2015 I BOUGHT A COLOGNE 100ML PRADA FFROM WENDY WHO WAS SITTING WITH THE MANAGER NEO, I DIDNT GET A RECEIPT WEN I GOT HOME THE LID OR NOZZLE WASNT WORKING. TODAY AT 10:14( 4/10/2015) I WAS THERE USING MY OWN PETROL FROM THACTHFIELD AND WENDY TOLD ME ITS NOT HER PROBLEM SHE DOESNT CHECK THE STOCK FOR DAMAGES ONLY NEO DOES THAT AND SHE DOESNT DO REFUNDS. WE CALLED NEO SHE WASNT ANSWERING HER PHONE AND WENDY TOLD ME THAT SHE WILL BE COMING LATE AS SHE WENT TO CHURCH. IM VERY DISSAPOINTED BY THE SERVICE AS NOBODY EVEN APOLOGISED FOR THE ****** NCONVENIECE CAUSE AND IM A REGULAR THERE ALWAYS BUYING 100ML SEAN JOHN COLOGNE(UNFORGIVEABLE). I EVEN TOLD WENDY THE ASSISTANT THAT HER SERVICE IS CRAB AND IM GONNA REPORT THEM BUT SHE WAS SMILING AND NOT GIVING A DAMN. I WILL NEVER GO THERE AGAIN OR RECOMMEND ANYONE.