Fox Alarms & Security
Claimed Business
|2.5|2 Reviews (last 12 months)|This business does not respond to reviews
Fox Alarms & Security
Claimed Business
|2.5
2 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
0Likely
NPS Score
0
Recommended: Likely
Review Distribution
2.5|2 Reviews
Oct '25 - Sep '26
Recent reviews (2)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceAR
Andre R
1 reviews | Active since Oct 2009
9 Feb 2026, 09:26
There when you need them
I've been with Fox security in Meyersdal since they started out and have always been satisfied with the service. Yes, like with any "relationship" there are ups and downs. For the downs there are usually a satisfactory resolution. If the alarm goes off the response for a callback is usually so fast that I do not have time to switch the alarm off. The response vehicles are normally there within reasonable times considering the patrol areas and the activity at the time. The installers and techs have almost always been there at the appointed times. A few years ago, my sister fell at around midnight and we could not get her up. We phoned them and somebody came out to help us completely free of charge even though I am sure that is not part of the patrol person’s responsibilities. We had "visitors" Sunday morning and the alarm went off. We received the call and a few minutes later two patrol cars were on scene. They chased after them but lost them due to fence hopping but came back to just make sure we were OK and to enquire if SAPS is required etc. An hour or two later we received a call from the call center just follow up. So, I just want to say thank you all and well done!!!
Helpful (0)
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Andre R
1 reviews | Active since Oct 2009
9 Feb 2026, 09:26
There when you need them
I've been with Fox security in Meyersdal since they started out and have always been satisfied with the service. Yes, like with any "relationship" there are ups and downs. For the downs there are usually a satisfactory resolution. If the alarm goes off the response for a callback is usually so fast that I do not have time to switch the alarm off. The response vehicles are normally there within reasonable times considering the patrol areas and the activity at the time. The installers and techs have almost always been there at the appointed times. A few years ago, my sister fell at around midnight and we could not get her up. We phoned them and somebody came out to help us completely free of charge even though I am sure that is not part of the patrol person’s responsibilities. We had "visitors" Sunday morning and the alarm went off. We received the call and a few minutes later two patrol cars were on scene. They chased after them but lost them due to fence hopping but came back to just make sure we were OK and to enquire if SAPS is required etc. An hour or two later we received a call from the call center just follow up. So, I just want to say thank you all and well done!!!
0
Replies (0)LM
Larissa M
1 reviews | Active since Apr 2022
7 Nov 2025, 06:10
Fox security Alberton is useless
I am not a client nor will I ever be and nor will I ever recommend Fox. My complex is next door to a restaurant. The alarm goes off at least once a week. Over and over again. Who can sleep at 2am with an alarm that wont shut off? This is south africa we always assume something bad is happening. Its disturbing and stressful. Fox is absolutely useless. They dont even send a patrol unit when the alarm goes off. Seems like they simply ignore it. They cash in on their clients payments but dont provide the service. Quite pathetic. We are happy with CPS in our complex. Alarm goes off and in minutes we have a patrol unit checking on us. Fox dont even know the alarm is going off or they do and just dont care
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Larissa M
1 reviews | Active since Apr 2022
7 Nov 2025, 06:10
Fox security Alberton is useless
I am not a client nor will I ever be and nor will I ever recommend Fox. My complex is next door to a restaurant. The alarm goes off at least once a week. Over and over again. Who can sleep at 2am with an alarm that wont shut off? This is south africa we always assume something bad is happening. Its disturbing and stressful. Fox is absolutely useless. They dont even send a patrol unit when the alarm goes off. Seems like they simply ignore it. They cash in on their clients payments but dont provide the service. Quite pathetic. We are happy with CPS in our complex. Alarm goes off and in minutes we have a patrol unit checking on us. Fox dont even know the alarm is going off or they do and just dont care
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Replies (0)