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Tamsin O

1 reviews | Active since Feb 2021

02 Feb 2021, 12:19

Avoid if you want customer service.

It started off so well. The owner was supportive and answered all of my questions. They built the place, then they painted it. The painter was appalling and did a slapshod job, and when I complained the owner lost his temper. A week later, I raised concerns about the build - a broken wall, badly painted areas - and he abused me for about 45 minutes. Endless accusations and calling me names and telling me that my attitude is a problem. I asked for treated floors, they weren't. I asked for so many things and got ignored. But by the end of the experience I was too scared to ask for things to be fixed. Really appalling experience. Avoid.

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