Poor People Skils

Upon arrival, after 6 PM, the blond female receptionist, did not make eye contact beyond the initial up and down look she spared us, followed by a barrage of regimental questions, 1 Have you been here before, 2 Pet's surname 3 Pet's name (I presume she found the account) when she followed up by. \I have to tell you there is a surcharge on after hours consultations."and then \""take a seat"