IS IT ONLY ABOUT THE MONEY?

<p>I have taken my animals to this practice (and no other practice) for the past 17 years and over the years, I have spent a total of R57 932.70.</p> <p>I, unfortunately, had to put down my 19 year old cat on a Saturday at 5.30pm and was charged an out of hours surplus of R400. Considering the years and money spent at the practice, together with the current economic climate, I asked whether they would be willing to overlook the R400 but was told by the Practice Manager that under no circumstances, would they do this. I cannot fault the dedication and care offered by Dr Frikkie Strydom over all the years but am extremely hurt, disappointed and disillusioned by the inflexibility and lack of compassion displayed by the practice on this issue. Due to this, I will no longer be taking my animals to them.</p> <p> </p>