NPS Score
-100
Recommended: Unlikely
Oct '25 - Sep '26
Frequently Asked Questions About Fourways Mall
How is Fourways Mall rated on Hellopeter?
Hellopeter has tracked Fourways Mall across 79 reviews. Fourways Mall hasn't collected enough recent reviews — at least 10 in the last 12 months are needed — to calculate a TrustIndex score. Have you used Fourways Mall? Write a review to help others decide.
Recent reviews (5)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Mar 2009
FOUR WAYS MALL IS A DISASTER
Four Ways Mall must be a huge loss maker!!! To get there, you find the robots are not working 99% of the time. The nuts in management cannot see that patrons dont want to go to the mall because the robots NEVER are working. Dont blame JRA DO SOMETHING about it yourself even if you have pay for the OUTSURANCE service yourself I have not been to the MALL for 2 years- because the traffic is IMPOSSIBLE
1 reviews | Active since Mar 2009
FOUR WAYS MALL IS A DISASTER
Four Ways Mall must be a huge loss maker!!! To get there, you find the robots are not working 99% of the time. The nuts in management cannot see that patrons dont want to go to the mall because the robots NEVER are working. Dont blame JRA DO SOMETHING about it yourself even if you have pay for the OUTSURANCE service yourself I have not been to the MALL for 2 years- because the traffic is IMPOSSIBLE
1 reviews | Active since Dec 2022
Deliberate negligence and terrible customer service.
I made a purchase of over R8000. Some accessories were deliberately removed from the packaging. I was not advised of this fact even though I told the salesperson that I did not live close-by and that they should make sure everything was in the box. Upon realising that the items were in fact missing I contacted the store. At first they treated me like a ******** interrogating me. Then a few days days I discovered that they removed the items because they had expired. They refused to courier it to me. I had to drive out of my way and pay parking fee to collect the items.
1 reviews | Active since Dec 2022
Deliberate negligence and terrible customer service.
I made a purchase of over R8000. Some accessories were deliberately removed from the packaging. I was not advised of this fact even though I told the salesperson that I did not live close-by and that they should make sure everything was in the box. Upon realising that the items were in fact missing I contacted the store. At first they treated me like a ******** interrogating me. Then a few days days I discovered that they removed the items because they had expired. They refused to courier it to me. I had to drive out of my way and pay parking fee to collect the items.
1 reviews | Active since Feb 2013
Poor Bad service
I signed up for a new contract in August (business account/sponsored billing), the sales consultant (Khaya) signed me up on the wrong contract (prepaid instead of the same contract I've signed up for for the past 3yrs. I realized this when I tried to buy data on the app to be added to my monthly bill as I've normally done in the past years, I went to the store to enquire this from the same consultant (Khaya) he acknowledged his mistake and asked me to bring the sim card so that he can replace it with the correct one and sign the correct contract, and informed me that unfortunately I will have to wait for the next month for this contract to be loaded. I went to the store again after my phone was suspended and checked with Khaya again, there were 3 numbers which were loaded in the system. The consultant misrepresented the deal, he said Ill only be paying for one number ***) he said the other number comes as an extra for the promotion they re running. the other number which starts with 066 was eventually cancelled, but the other 2 new numbers are still billed . I was both extra numbers to be removed from my contract and remain with only *** which is my primary work number paid by my employer.
1 reviews | Active since Feb 2013
Poor Bad service
I signed up for a new contract in August (business account/sponsored billing), the sales consultant (Khaya) signed me up on the wrong contract (prepaid instead of the same contract I've signed up for for the past 3yrs. I realized this when I tried to buy data on the app to be added to my monthly bill as I've normally done in the past years, I went to the store to enquire this from the same consultant (Khaya) he acknowledged his mistake and asked me to bring the sim card so that he can replace it with the correct one and sign the correct contract, and informed me that unfortunately I will have to wait for the next month for this contract to be loaded. I went to the store again after my phone was suspended and checked with Khaya again, there were 3 numbers which were loaded in the system. The consultant misrepresented the deal, he said Ill only be paying for one number ***) he said the other number comes as an extra for the promotion they re running. the other number which starts with 066 was eventually cancelled, but the other 2 new numbers are still billed . I was both extra numbers to be removed from my contract and remain with only *** which is my primary work number paid by my employer.
1 reviews | Active since Nov 2025
Dissatisfied with Fourways mall and OTIS elevator company.
I’m extremely disappointed. My kids and I were stuck in an elevator at Fourways Mall for 1 hour 30 minutes. Their supplier, OTIS, couldn’t get a technician there in time because they were “coming from far.” How does a major mall — or OTIS — not have a technician nearby for emergencies like this? Unacceptable. On top of everything, we made several calls to the emergency number inside the elevator, and the centre kept promising to call us back — they never did. I ended up calling them to check on the technician’s progress. This is not how safety emergencies should be handled
1 reviews | Active since Nov 2025
Dissatisfied with Fourways mall and OTIS elevator company.
I’m extremely disappointed. My kids and I were stuck in an elevator at Fourways Mall for 1 hour 30 minutes. Their supplier, OTIS, couldn’t get a technician there in time because they were “coming from far.” How does a major mall — or OTIS — not have a technician nearby for emergencies like this? Unacceptable. On top of everything, we made several calls to the emergency number inside the elevator, and the centre kept promising to call us back — they never did. I ended up calling them to check on the technician’s progress. This is not how safety emergencies should be handled
1 reviews | Active since Feb 2010
Pathetic FNB Fouways Mall
I am traveling to the USA later tonight and I needed to get some dollars from FNB Fourways mall branch. I arrived at 11:00 and I was told the individual who handles forex is on lunch and no one else could assist. I waited 45 minutes during bank operating hours and this individual was still not back from lunch. I was forced to withdraw cash and exchanged it at Standard Bank and incurred all those charges that I coud have avoided if this bank equiped their branch with the requisite staff. Totally pathetic.
1 reviews | Active since Feb 2010
Pathetic FNB Fouways Mall
I am traveling to the USA later tonight and I needed to get some dollars from FNB Fourways mall branch. I arrived at 11:00 and I was told the individual who handles forex is on lunch and no one else could assist. I waited 45 minutes during bank operating hours and this individual was still not back from lunch. I was forced to withdraw cash and exchanged it at Standard Bank and incurred all those charges that I coud have avoided if this bank equiped their branch with the requisite staff. Totally pathetic.