Unprofessional and badly mannered staff....

My Name is Andrew and I am one of the store Managers at Checker Fourways Hyper.

I was involved in a bike accident in 2010 which left me hospitalized for 6 months and off work for 8 months there after. My injuries were quite severe and 11 year later suffering badly with pain and other illnesses from the accident. Needless to say ****ical aids only pays so much and does not cover everything. My othropedic surgion recommended a tablet that was cost efficient and worked for the type of pain i have n my ankels that were torn off and put back together. It's over the counter meds called Adocodol. I buy a pack of 40 per week. Not because I am an addict but it's cost effective and it actually helps. I have been doing this for the past 7 years and u can check my trns over the years with clicks. Now that I work in Fourways I need to explain my situation to every new person sitting at clicks and they have gone as far as asking me to getting another letter from my doc to prove what I am saying. I have done this at clicks key west process crossing Westgate and little falls...

All Off this and being dealt with in rude and very arrogant manner and taking into account the amount of money it cost just for letter I am not willing to do this. I offered my doctors number but was refused.

So firstly I would like an apology Secondly u guys made feel like a drug accdict after u can clearly see I am well dressed and mannered person standing inhis work clothes and thirdly for the cashier who was provocative and spiteful. The manner she addressed me and the tone and laughter during the coversation was pathetic. They represent clicks and Def not the standard required. Need to learn ur staff that all. Situations require their best and not just sometimes.

Yes I got upset cause I have to explain every time I go into a clicks even though they see the face and person every week. Not knce were they willing to call any of clicks stores I mentioned to confirm nothing.

If u feel as a company that this complaints is senseless and that u actually delivered customers service here pls, advise me and I will be canceling all my cards and dealing with u.

If you consider this an act that could be corrected and an apology offered. Pls feel free to contact me ***.. No reponse recieved in a week I will be happy to move my shopping somewhere ells.

Tnx

Mr muller