RVL
Renzo Vasco Le'Kay

1 reviews | Active since Mar 2020

15 Mar 2020, 14:48

Fourpointdeals or **********

Hello Peter! I don't even think I can rate Fourpoint deals the appalling manner in which they treat certain customers

I purchased the following list of items of which there were inferior items & almost half of my list was NEVER delivered. I personally collected the one & only box delivered which felt quite light & I confirmed with the driver & his associate that there is ONLY one box. I checked ALL the items against my Checklist/Order # & immediately contacted the courier service

They suggested I contact the supplier which I did immediately. I'm still awaiting response regarding my e-mails & telephone calls. Please advise/refer me to a person/entity where I can take steps against Fourpoint deals. I'm an honest, hardworking postgraduate student who does contract work & the items purchased is for my mom who happens to be an elderly state pensioner

Fw: Order #FPD4227 confirmed me *** & 1 more Show more 12 Mar at 11:47 Load blocked images Good Day!

Still awaiting urgent response! Reference on invoice Sikhanyiso Khambule

Thanx ----- Forwarded message ----- From: "***" <***> To: "***" <***> Sent: Friday, 6 March 2020, 11:16:53 GMT+2 Subject: Fw: Order #FPD4227 confirmed

Good Morning!

Please take urgent note of my e-mail. I'm still waiting in anticipation for your response regarding my missing items

Thanking You ----- Forwarded message ----- From: "***" <***> To: Doreen Emily from Fourpointdeals <***> Sent: Tuesday, 25 February 2020, 15:15:24 GMT+2 Subject: Re: Order #FPD4227 confirmed

Good Day!

Regarding the Order Summary #FPD4227 I have not received all items as stated

The following items were not delivered/incl. in the parcel that was delivered today

1) 6 Piece Steel & Glass Condiment - R139

2) Universal Plug Int. Travel - R30

3) Crockery Dinner Plate Set - R175

4) Double-Sided Water Head (multi) - R150

5) Mosquito ****er Lamps (×4) - R300

Your urgent assistance regarding this matter would be most appreciated

Thanking You

R.V Le'Kay

(c) *** On Wednesday, 12 February 2020, 14:36:18 GMT+2, Doreen Emily from Fourpointdeals <***> wrote:

Good Day R.V Le'Kay,

We sincerely apologise for the delay.

We were waiting for the Blaumann 6 Pieces Stainless Steel & Glass Condiment Set and the Mosquito ****er Lamps.

They will arrive tomorrow we will then ship your order.

We sincerely apologise for not informing you on time.

Kind Regards Doreen

On Mon, Feb 10, 2020 at 1:08 PM, <***> wrote: Good Day!

Please enlighten me as to when I will receive confirmation regarding my order

Thanking You

R.V Le'Kay On Thursday, 23 January 2020, 23:00:08 GMT+2, Fourpointdeals <***> wrote:

Fourpointdeals Order #FPD4227 Thank you for your purchase! Hi Renzo Vasco, we're getting your order ready to be shipped. We will notify you when it has been sent.Please allow 2 - 9 working days before shipment arrives to you after payment confirmation is made. View your order or Visit our store Order summary

Blaumann 6 Pieces Stainless Steel & Glass Condiment Set × 1 R 139.00 Clearance Sale- Universal Plug - International Travel Plug - All-in-One × 1 R 30.00 32cm Bamboo Cutting Board Antibacterial Chopping Board Chopping Block × 1 R 99.00 Clearance Sale-Silicone Egg Cups Set of 6 × 1 R 25.00 Double dish rack × 1 R 219.00 Crockery - Dinner Plates Set Of 6 × 1 R 175.00 Self Defense Flashlight with Stun Gun × 2 R 158.00 Potato Chipper × 1 R 149.00 TOOTHPASTE DISPENSER × 1 R 35.00 Double Sided Water Shower Head Multifunctional Faucet × 1 R 150.00 Star Master LED Interchanging Colors × 1 R 65.00 Mosquito ****er Lamp × 4 Pin R 300.00 Clearance Sale-Stainless Steel 24-Piece Silver Finish Cutlery Set × 1 R 259.00 Subtotal R 1,803.00 Shipping R 159.00 Total R 1,962.00 ZAR Customer information

Your assistance would be most appreciated

R.V Le'Kay

0
Replies (0)