1 reviews | Active since Aug 2017

25 Nov 2019, 19:23

Rosebank bakery supplying East Rand Mall with rejects.

Fournos Rosebank should just stop supplying East Rand Mall branch will old greesy ****ins. The 2nd of November I bought a ****in from East Rand Mall branch, it was too oily and too greasy and half done. I called the branch, complained and they told me to come to the branch. The person in charge really showed some remorse and even offered to inform the Rosebank branch about all the complaints they are receiving. Just today, almost a month later, I bought 1 ****in and another one for free, when I got home they were both covered with oil and grease and half way done as usual. As far as I know, Rosebank branch supplies the East Rand Mall. We never experienced such problems a year ago. That is basically trying to poison your customers. Get your act together or you are going to lose the little loyal customers you still have. I even took pictures of the greasy ****ins and will be sharing them on other social media platforms.

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Replies (1)
Fournos Bakery
Fournos Bakery's reply28 Nov 2019, 16:52
Official
This is not the experience we strive to provide our customers with, we hope we can turn this around for you. Please email *** with your contact details so that we can contact you directly.

Kind Regards
The Fournos Team