1 reviews | Active since Sept 2020
Great food, poor service
I recently had the pleasure of visiting Fornos Bakery, a place that promised delectable treats and an inviting ambiance. While the food undoubtedly lived up to its reputation, the overall experience was dampened by a disappointingly lackluster level of service.
The dishes were delcious. The pastries were perfectly flaky, the eggs were cooked to perfection, and the coffee provided the necessary morning jolt. The attention to flavor and presentation was evident, and it was easy to see why Fornos Bakery had gained such a loyal following.
However, the service we encountered was where the experience took a regrettable detour. Despite arriving during a seemingly quiet period, the waitstaff appeared to be disengaged and uninterested. It was puzzling to observe waiters casually chatting amongst themselves while patrons looked around for assistance. Our own attempts to capture their attention often fell on deaf ears, forcing us to resort to near-begging for service.
An establishment with such delectable offerings deserves a service team that matches the excellence of its menu. #Blackfriday
