IM
Itumeleng M

1 reviews | Active since Mar 2018

02 Jul 2020, 17:11

Black Forest Cake

I bought a Black Forest cake at Mall of the South. Quite disappointed because the “cake” was filled with tons of cream and nuts. I was surprised with the nuts addition because a typical Black Forest cake does not contain nuts. Also I feel like they should’ve let us know because some people are allergic Very disappointed actually judging by how much I paid for it

0
Replies (3)
Fournos Bakery
Fournos Bakery's reply03 Jul 2020, 09:08
Official
Hello Tumi

So sorry to hear about your experience. This is not the experience we strive to provide our customers with, we hope we can turn this around for you. Please email *** your contact details  so that we can contact you directly.

Thank you
The Fournos Team

Best regards,

IM
Itumeleng M's update03 Jul 2020, 09:51
Reviewer Update
The email address is not showing however these are my contact details 
*** 
***

Fournos Bakery
Fournos Bakery's reply03 Jul 2020, 14:20
Official
Hello Tumi, unfortunately we do not subscribe to this platform so we can not see your details. Please head over to our Facebook page and send us a message there. Then we can sort this out. Sorry for any inconvenience caused. 

Best regards,