Dis-organised *****

After standing in a ********** Que with VIP tickets in hand we experienced the worst event entertainment wise in South Africa.<br> <br> On arrival and standing in an everlasting que, we are ushered through the VIP cash sales entrance to be told that they had no idea about VIP entrances, or the packs that we should be receiving. She advises us to go down onto the field to VIP to receive our packs.<br> <br> We arrive at VIP to be told that when we entered we should have received VIP arm bands + our packs. Therefore no armband - no VIP entry even though we have the tickets in our hands<br> <br> Back to the same entrance to be told by the lady sitting under the gazebo on her laptop that we must now go back down to the field to the neon store.<br> <br> Back to the main entrance to flag down Peter from Nutickets after a very irritating conversation gentleman who explained that neon run was completely out of VIP packs, armbands, headbands etc.<br> <br> We left in sheer irritation!! Contacted Fourfire with the same message and were promised refunds, tickets for next year and delivery of shirts<br> <br> I am still waiting and they are now ignoring all my attempts at contact!<br> <br> You should all be ashamed at your horrific customer service!