Bad Bad food

I have been going there for G-D knows how many years. I have never had an experience like today. My wife and I went for lunch today to Founders and choose from the pensioners menu. I ordered a steak made medium rare. I got a well done piece of rubber. I sent it back and received another one within 6 minutes. This one was cold and well done. It was obviously made before. If I was on my own, I would have walked out and told them to feed it to the ***s. It was cold, well done and had +-25% fat. It seems one gets what one pays for. A pensioner gets second grade meat and service. Will not go back there. *** Meyer