Acer Tablet

<p>I took my ACER tablet in for repairs at Hifi corp in South gate on the 06 July 2016 and was asked to pay a booking fee of R350 which I did. I was then told that I'll recieve a quote within seven days once the proplem is diagnosed but to no luck. I then followed up with them 3 weeks later and was told they they are still awaiting feedback and will get back to me but no one bothered to contact me and update me. I then lodged a complaint via hifi corp complaints deparmtment and got a call from Lauren Botha who informed me that she will follow up. I then requested that they should give me back my tablet unrepaired and refund my booking fee and they said they will arrange for that. I then got an email from Lauren botha and a call on the 15 August stating that my tablet will be at the store on the 16 and I should collect it. I then went to the store on the 19th and waited for more than an hour as they were looking for it in the store but couldnt find it. I suspect that they lost it and they dont want to be honest with me. I then left the store and lodged another complaint a week later and got a call from Elvis 01 September and he told me that my tablet is in the store for collection and I went to othe store on the 02 Septemberbut it was no where to be found. This is what we call extreme terrible customer service. I want my tablet back or else Ill take this matter up with the ombudsman. All I want is my tablet back as these people are not frank with me and treated me like I'm not a customer.</p>