First foto. Bad customer service

I went to Foto first located in the Middelburg mall to have some documents bonded using a binding machine, having my transparent cover pages and the hard back covers for all the documents. On 21st Nov 2021 A lady that first welcomed me was polite enough and she quoted me R25 per document. I was having an impression it would much cheaper bearing in mind that I brought my covers. I was trying to see if I can get a better deal by speaking to the middle age caucasian lady who was able to beat the price down for me at long last. My problem was a middel aged caucasian who was working at Foto first who stormed uninvited to cause Chaos while I was conversing with the other ladies. He was rude, aggressive, disrespective ,arrogant and lack good manners. He was trying to insult me as a client and was posing terrible questions with bad attitudes and gestures towards me. The CCTV footage can be viewed... As for the Caucasian lady I am very impressed..as the the other Male...honestly he deserved to be fired!