Terrible, terrible service at Foto Digital World.

Terrible, terrible service at Foto Discount World which trades as Foto Digital World. I should’ve know when I first purchased my Canon printer from them and they kept delaying the delivery date that I’m dealing with people who have no respect for consumers. When my printer started giving me problems 3 months after the purchase I sent it back to them because it’s still under warranty. It’s the 19 of June today and I sent my printer in on the 18th of March but to date there’s no feedback on when my printer will be ready. I keep calling to find out but I get the same response: either “Herman will call you back” or “We’ll find out from Canon and let you know”. Not one has anyone called me back out of the +8 times that I’ve called. I think they’ve ****** my printer. What other explanation is there if they don’t call me back and never have an answer when I call? I want my money back or a new printer but they said “No”.