Watch sent in for repairs 2 month after handing in

Job no: 283404<br> <br> I left a previous complaint with you guys about my Fossil watch that was lying in Watch republic Brooklyn mall for a month before sending it in to be fixed. (Here is the link to the report: http://hellopeter.com/fossil/complaints/watch-sent-in-for-repairs-2-month-after-handing-in-*** )<br> <br> A lady from the Fossil Head office in Cape Town phoned me to help and explain and apologize. She was supposed to send me an email with details but I did not receive it. I can't remember her name, but she said that Fossil apologizes for the inconvenience and that they will pay for all the repairs. The new manager for Fossil/Watch Republic also phoned and apologized to me. <br> <br> Can the lady that phoned me just phone me again as I would like to speak to her and follow up on what is going on and how far my watch is AS IT HAS BEEN 3 MONTHS NOW. <br> <br> Regards,<br> Dan? de Klerk<br>