PJ
Petrus J

1 reviews | Active since Apr 2017

17 Jan 2018, 16:36

Very poor service

I make 9 calls to Foshini Call centre and I spoke to Nelly, Alicia, Allistar and to customer service and as they not hang up the call they not even know how to help customers telephonic. I have all recordings from all of them and this is totally a circus at Foshini Group. All what I want is my outstanding on my account and those people is fast a sleep.

0
Replies (2)
Fossil
Fossil's reply17 Jan 2018, 16:42
Official

This post has come up for Fossil Watches - please change to Foschini Group for assistance.

Regards

Best regards,

Fossil
Fossil's reply17 Jan 2018, 16:46
Official

Dear Petrus

We sorry to inform you but you're complaint has come through to Fossil, and not Foschini as you wished

Please re-direct your complaint to Foschini

My apologies for the inconvenience

Regards

Best regards,