Value for Money?

<p>Earlier this year i sent my watch in for repairs. It took long for me to get feedback when i complained to head office and was able to get assistance from a man called Sam Casper was able to advise that repair parts for my watch could not be found that i could choose another watch for the same value to replace the one that could not be fixed. With much assistance from him i finaly got my new watch on the 1st of April this year. I tried to choose a different shade of Gold to avoid the dissapointment i had faced with my old watch as the Gold was fading. Three months later the Gold is fading again. I yet again have to face the embaracement of shying away from showing someone my watch as it may be perceived as a **** as it is fading in colour as a rapidly. I am up in arms and i dont know what to do any more. I was even embarassed to complain again until a friend advised me that fossil is a reputable brand and it should be able to live up to the expectation of providing good quality products. This watch has not been booked in again as i wanted to have clarity before doing so for the second time with a different(New Watch),.</p> <p> </p> <p>Please see attached the photos of then fading gold watch and assist.</p>