Unable to repair watch and no feedback.

<p>I bought my Fossil Nate watch about a year ago. It started giving issues recently. The 1 arm is loose. I booked it in on the 25th of June in Centurion mall. They told me it will be back in 3 weeks time. On the 15th of July I received an sms that I may collect my watch. I went to the store to collect my watch just to find it still unrepaired. After 3 ****ing WEEKS nothing was done to the watch. They sent the watch back as "urgent" and told me it will be back by the 21st. I phoned again closer to time to follow up. They again told me it will most definately be back by the 22nd or the 25th. On Monday it still was not back. It is now the 29th and they keep on bull****ting me. No-one can tell me where my watch is or in which millenium it will be back. I'm really frustrated with your *********** staff!!!! If you don't want to repair my watch I paid a lot of money for please refund me and I will spend it elsewhere.</p>