Terrible service

<p>You would associate the brand with top notch service but that is not the case. They tried to bill me for repairs done to my watch which was under warranty. Initially when I took my watch in I went with the box containing the warranty, the lady servicing me took the warranty but still labelled the service as billable. Unaware of the I went to fetch my watch 8 weeks later, although they had said it would take 6 weeks only to be told its been booked as billable and I need to return with the warranty. Upon getting home, I realised that they had in fact never returned my warranty. When I went to the store to inform them the lady denied all knowledge of this but seemed to remember requesting me bring the box which I had done already. My colleague I was with at the time can attest to this. Needless to say their response and treatment of me was appalling and this wasn't even the first incident.</p>